Jay Jones
Jay Jones
Jay Jones
Some of the information from the Sales Process Monitoring reporting
Chris to fill in this section…
Stuff from original spread sheet for reference
Jay Jones
(fyi, I’m torn a bit on the naming for sales monitoring, Sales process monitoring isn’t quite it bc we don’t actually track steps in the sales process – sales staff monitoring isn’t the right verbiage bc its creates a big brother objection. maybe its just Sales Monitoring, but that’s not very clear… in the product suite language, we use Sales Monitoring and list out the types of things – interaction time, unattended traffic, etc)
Sales Staff Monitoring provides the ability to track employees in a given store and validate that your expected sales procedures are being followed. Daily monitoring provides information about how sales reps are spending their time during a shift and with the customers they are seeing.
(Why this is important)
– knowing strong sales practices doesn’t matter if there is no process in place to ensure they are followed
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